Terms of website use

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Reliance On Information Posted & Disclaimer

the materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

the materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by Swiss law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Information about us

Rosset Consulting MT aims to deliver a high-quality service that is affordable and clear for our customers

Our role as a “third party facilitator” is to allow the customer to experience excellent medical services and/or healthcare around the world. We will work hard to focus on the customer’s needs and interests.

ROSSET CONSULTING MT commits itself to provide the customer with the service agreed upon by both sides. The price of the overall service “the quote” that we supply will be subject to change until the contract between the customer and ROSSET CONSULTING MT comes into existence and the booking is confirmed. We reserve the right to change prices at any time and will be made available to you before a contract has been created between us and the customer. Any price changes will not affect a contract once it has been established. Prices and services in a contract will only be binding for that contract at the time of the invoice.

All additional costs (such as accommodation, flights, transportation to and from the airport etc.) if provided by us will be explained and included in the quote and is subject to change until a contract has been established

The quote will include a list of services that the customer has requested, that we can or will offer and is agreed upon with our partners around the world. Your quote will always be explained, and it is the customer’s responsibility to seek clarification before booking is confirmed

The contract between the customer and ROSSET CONSULTING MT only comes into existence after the client sends agreed payment (or deposits), it has been received in full and an invoice has been issued by us. A contract and invoice are confirmation of a legal booking of our services and the customer’s acknowledgement of such. The date on the invoice will be considered as the starting point of the contract.

Please note that all medical procedures and all travel has a risk attached to it and so it is the customers responsibility to be aware of all this prior to payment and creation of a contract

We at ROSSET CONSULTING MT will not be held responsible for:

• i) Customers failure to follow travel itinery
• ii) For any travel issues or delays
• iii) For medical disputes of any kind between you and the hospital or clinic
• iv) For unforeseen issues that arise outside of a contract

Our Liability is limited to a duty of care in our capacity as a third part facilitator governed by Swiss Law

Disputes

In the event of a dispute between you and the healthcare provider, this would be conducted under the country in which your medical procedure took place unless otherwise agreed.

Complaints

The ROSSET CONSULTING MT takes all complaints seriously. We request that all complaints are made in writing and forwarded to The ROSSET CONSULTING MT Customer Care Team by email

You will receive a reply within 21 working days

Quotes, Deposits, Contracts and Invoices

A quote will provide all information pertaining to the individual requirements of a customer and is valid for a period of 14days only from the date issued

Any additional services requested after the issue of a quote, will create a brand-new quote and may reflect in subsequent price changes.

Upon creation of a contract and issue of an invoice, any additional costs due to complications or issues of any kind will be extra and included in a new quote. It is the customers responsibility to be aware of such information and seek clarity before commencing with any medical procedure

Following agreement of a quote, a deposit or full payment will be required to create a contract and issue an invoice, within 14days of issuing a quote

A deposit of 50% of the total quote is required for creation of a contract and creation of an invoice. The remainder of the total cost is to be paid 30days prior to the commencement of travel.

All payments can be paid by credit card or bank transfer.

Cancellations

We reserve the right to keep the 50% deposit regardless of the time of cancellation (whether it is failure to attend or declining to continue with any agreed procedure)

Prices and Payments

All prices given, and all payments received will be in Swiss Francs (CHF) and may affect your costs due to the foreign exchange rates for your currency. ROSSET CONSULTING MT cannot be held responsible for the exchange rates given by your bank &/or your card issuer

All payments by credit card will incur a flat rate charge of 3.5% on top of your payment and will be applied automatically to cover associated bank charges

Your Information

We will collect personal information from you in order to co-ordinate and facilitate the services that are requested by yourself.

All personal information collected by us will be provided to us by yourselves and therefore you will be giving us permission to share this our parties/partners to help facilitate your booking

ROSSET CONSULTING MT will take reasonable care to ensure that our partners/service providers are bound by confidentiality and privacy obligations in regard to protecting your personal information

It is important that you provide timely and accurate information for us to deliver the service to you. Failure to provide the information may result in ROSSET CONSULTING MT delaying or being unable to provide the services to you

ROSSET CONSULTING MT takes all practical precautions to ensure that the personal information we collect, use and or disclose is complete and correct, however, the accuracy of the information is subject largely to the details you submit.

It is the responsibility of the customer to keep us informed of changes to their information immediately and any costs incurred due to this will be the sole responsibility of the customer and not ROSSET CONSULTING MT

Medical and surgical advice given in this web site is intended to be accurate and to the best of our knowledge, however any advice given should be discussed and thoroughly understood with the healthcare providers before proceeding with the treatments.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference ONLY but must not be posted online or shared or used for other purposes

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly

We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss of data;
• loss of goodwill;
• wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and applicable law

The Swiss courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Switzeralnd.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site, please contact feedback@rossetconsulting.com.

Thank you for visiting our site.

Disclaimer

ROSSET CONSULTING MT is a privately owned company. We do not offer medical or legal advice. Our aim is to provide our customers access to quality and world class medical services as quickly as possible at affordable prices for them as a medical tourism facilitator.

We cannot however accept any responsibility for the outcome of any medical or surgical treatment you receive based on any information you receive from us. We act as facilitators introducing our customers to our service partners and assist with the logistics of organizing the treatment.